SEE Cities

Innovative Solutions for Sustainable Cities

SOCIAL SUSTAINABILITY AND CITIZEN ENGAGEMENT (SSCE)

Acknowledging the importance of both the supply and demand sides of governance, the UPP I included Social Sustainability Assessment in five pilot cities in SEE: Banja Luka, Skopje, Prishtina, Durres and Ilidza (Sarajevo). The main objectives of SSCE are:

(i) To increase knowledge and awareness of social accountability issues among local stakeholders including civil society, government officials, and marginalized urban residents;
(ii) To assess the current social accountability mechanisms in place and consult stakeholders on the potential to use information and communication technology (ICT) tools to improve collaborative governance;
(iii) In the long term, to contribute to strengthening of integrity in public service delivery by increasing the demand for good governance, social accountability and civic participation in a regional perspective.

Social Sustainability Assessment is a participatory process involving all relevant local stakeholders, including representatives of civil society, local government officials, and identified vulnerable communities. The assessment process consists of several steps and activities, such as Focus Group Discussions, In-depth Interviews and Participatory Scenario Development and, in addition to city specific analysis and proposed action plans, it offers an adaptable methodology for municipalities to analyze different aspects of social accountability and develop programs to address key issues that arise as part of the assessment.

Social Accountability Index, a diagnostic tool for local governments developed as part of the study methodology, is used to assess the existing levels of social accountability in each city and to promote a dialogue on key issues that need to be addressed. It is organized around the three key pillars of the framework for social accountability--participation, transparency and feedback and monitoring. The index provides an easy to use measure of the effectiveness of existing social accountability practices and identifies areas that can benefit from improvement and a monitoring tool that can be applied by a city’s stakeholders to regularly evaluate progress over time.

Banja Luka City Note
Durres City Note
Prishtina City Note
Sarajevo City Note
Skopje City Note

For more information, please click here



Testimonials

"The MFSA tool is very useful and can help LGs assess their financial performance and look for additional financing. On the other hand, it is a huge responsibility to translate the budget into strategies that will drive LG's development", Reisa Duraj, Head of Finance and Treasure Relations Sector of the Shkoder Municipality, Albania.

"The Anti-corruption Strategic Planning, as part of the World Bank Urban Partnership Program, helped my municipality better understand the importance of having a proactive approach in integrity building on local level; it helped us understand how we can improve our internal system of organization, communication and cooperation, so as to make our municipality more accountable, transparent and citizen oriented",
said Mr. Emil Doncev, Mayor of Vinica.

“This capacity building program will enhance knowledge and skills of local governments, particularly of medium and large cities”

“On February 26, 2013 the Municipal Council of Kucova approved the anticorruption strategy with a majority of votes. It was one of the rare cases where the members of the council from all political parties (including the opposition) voted pro the same strategy.”
Klodi Tavani Kosta, director of programs, Partners Albania


“The Social Accountability Initiative came at exactly the right time, as this issue was not yet being discussed in the Municipality of Prishtina.”
Participant from Prishtina, Kosovo


News


Seoul, September 04-08, 2017 Read More >>

Read More >>

Read More >>

Seoul, September 04-08, 2017. Read More >>

Planning and Implementing TOD at City, Corridor, and Station Scales May 29, 2017- June 2, 2017 Read More >>

Cities For The People - Making Collaborative Governance Happen, March 26 - 28, 2017, Zagreb - Croatia Read More >>

February 1-3, 2017, in Skopje, Macedonia

 

Read More >>

Belgrade, Serbia: January 29-31, 2017 Read More >>

January 4, 2017 Read More >>

Partners



Brochures